Our team of family physicians and interdisciplinary health providers serve people in Mississippi Mills and the surrounding area.

Our mission is to increase the level of and access to primary care services by building an integrated team of health care professionals, so that all residents will have access to timely, high-quality primary care medical services, emphasizing health promotion, disease prevention and improved management of chronic disease.

Please visit our Patient Info page if you are interested in becoming a patient of our Family Health Team.

NEWS AND EVENTS

REDUCED PHONE HOURS

Phones will be answered from 8:30 am - noon and 1pm - 3pm Monday to Friday.

Thank you for your understanding as we navigate through this uncertrain time.

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According to the Public Health Agency of Canada (PHAC) as of March 11, 2020 there are 103 confirmed cases of COVID-19 in Canada of which 42 are in Ontario.  1 person has died.  PHAC considers the public health risk associated with COVID-19 to be low for the general population, but there is an increased risk of more severe outcomes for Canadians who:

• are aged 65 and over 
• have compromised immune systems 
• have underlying medical conditions

The health of our patients and our community is always our first priority.  We are entering some challenging times with the Coronavirus (COVID-19) having been declared a world pandemic.  The Ottawa Valley Family Health Team is taking steps to limit your exposure to keep you healthy and as safe as possible. 

As of Thursday April 2 the following actions will be implemented at the clinic;

• Phones will be answered 8:30 - noon and 1pm - 3pm Monday to Friday
• Patients requesting appointments will be offered telephone appointments, if applicable
• If your provider thinks it is necessary to have you seen in person, a separate time will be scheduled for you to come to the clinic.  Please be aware you will be asked screening quesitons before entering the clinic.
• No appointments for routine screenings will be booked until further notice, this includes Periodic Health Visits, Annual Physicals, PAP tests, Well Baby Checkups where an immunization is NOT required.
• All currently booked appointments for routine screening will be postponed, you will be contacted by our staff.
• All groups visits will be postponed until further notice, this includes, Cardio-Pulmonary Rehabilitation, Diabetes Education Classes, Heart Health Class.

BEFORE YOU COME TO THE CLINIC:

• if you are running out of medication, please ask the pharmacist to give you an extension.  If they are unwilling to do that, please ask them to fax the renewal request to the clinic
• if you still need to see a healthcare professional, please call the clinic.  Our on-line booking module will be disabled until further notice.
• if you have a cough, fever or difficulty breathing; please call the clinic.  DO NOT COME TO THE CLINIC
• if you are sick, stay at home if possible.  If you need a sick note for your employer, we have a standard letter that can be emailed to you. 
• If you are experience shortness of breath please seek appropriate medical attention.

IF YOU COME TO THE CLINIC: 

• you will be asked screening questions when you arrive
• you will be given a surgical mask if you need one
• try and stay 2m (6ft) away from other people
• do not touch any surfaces

GENERAL PRECAUTIONS: 

• Wash your hands often with soap and water, or use hand sanitizer
• Avoid touching your eyes, nose, and mouth unless you have just washed your hands
• Cover your cough and sneeze with a tissue or into your arm, not your hand.  Also, make sure to wash your hands afterward
• Avoid visiting people in hospitals or long-term care centres if you are sick

If you are planning on travelling over March break, the Government of Canada has posted advice here:  https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/latest-travel-health-advice.html 

 For more information about COVID-19 click on the links below:

• Leeds, Grenville & Lanark District Health Unit:  https://healthunit.org 
• Ottawa Public Health: https://www.ottawapublichealth.ca/en/public-health-topics/novel-coronavirus.aspx 
• Public Health Agency of Canada:  https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection.html

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IMPORTANT NOTICE!

The province of Ontario has set an official end date for Red and White health cards!  

As of July 1, 2020, the clinic will be unable to accept these cards for appointments at the clinic.  If you present with a RED and WHITE HEALTH CARD after July 1, 2020, there will be a CHARGE of $50 (longer appointments may cost more) payable at the time of your appointment.

To maintain your OHIP coverage you will be required to update your old health card with a photo health card.  They can be obtained for FREE at Service Ontario locations.  For additional information check out the Ministry of Health Website

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We are excited to annouce the launch of our on-line booking portal - Health Myself!  As of today Dr. Rossi, Dr Turcotte, Dr. Quackenbush, Dr. McKillop, Dr. Deschenes, Dr. Tiffany, Dr. Stewardson, Dr Milko, Dr. McGarry,  and Krista Kennedy's patients will be able to book regular appointments to see their family physician on-line. Other physicians will be implemented in the following weeks.  

If you would like to have access to on-line booking, please make sure we have your up-to-date personal email.  

Following is the link to the patient portal for those patients who are registered. www.portal.healthmyself.net

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